Comprehensive Care For All Life Stages
Main Office: Satellite Office:
Telephone: 231-935-0630 Telephone: 231-352-2379
Toll Free: 800-341-8826 Paul Oliver Memorial Hospital
10161 East Pickwick Court Suite C 224 Park Avenue
Traverse City, MI 49684 Frankfort, MI 49635
YOUR FIRST VISIT:
Please allow about two hours for your first visit to Bay Eye Associates. A comprehensive exam includes extensive history taking, testing, and will typically include dilating the pupils to allow the doctor a full view of the back of the eye. The dilating drops will cause temporary blurred vision and light sensitivity for approximately three hours. This could impact your driving ability, so you may wish to make other driving arrangements and bring sunglasses with you.
For your visit, please bring the following:
If you need new lenses in your glasses or contact lenses to improve your vision, a prescription will be given to you at the end of your appointment. Our Optical Department will be happy to help you with this, or you may take the prescription to the optician of your choice.
IF YOU HAVE AN EMERGENCY:
WHEN THE CLINIC IS CLOSED:
WHEN THE CLINIC IS OPEN:
Your phone calls are important to us. You do not connect to a complicated automated phone directory when you dial Bay Eye Associates. A "real person" answers the phone and directs your call appropriately.
We are participating providers with Medicare, Michigan Blue Cross/Blue Shield, and Priority Health. Insurance will be filed for all visits with a medical diagnosis unless you request otherwise. Payment of deductible and coinsurance amounts are expected at the time of service. Receipts will be given for reimbursement, if needed.
Insurance coverage for an eye exam can be confusing because there are two types of insurance: medical insurance and vision insurance.
We encourage you to be familiar with the terms of your insurance coverage. Some procedures are considered "non-covered" by many insurance carriers. Although a "refraction" is a necessary test done to determine if glasses or contact lenses could improve your vision, it is a non-covered service under Medicare and therefore, is entered as a separate charge and is payable by the patient.
If you have any questions concerning your insurance, our business office staff will be happy to assist you in any way.